Ratu BPJS - The Royal Trust
A web platform for BPJS Health insurance administration services designed specifically for Greater Jakarta residents. Combines premium 'Royal Trust' design with high-conversion strategies to transform traffic into quality WhatsApp leads.
The Challenge
Millions of Greater Jakarta residents face serious challenges in managing their BPJS Health insurance. Accumulated arrears reaching millions of rupiah prevent many families from accessing healthcare services. Complex bureaucratic processes, long queues at government offices, and data synchronization issues with civil registry often become time and energy-consuming obstacles.
For office workers, managing BPJS independently means taking time off work—a luxury not everyone can afford. Meanwhile, elderly individuals and those less tech-savvy often feel overwhelmed by complex online systems. The impact? Delayed healthcare rights, risk of hospital rejection during emergencies, and immeasurable mental burden.
Ratu BPJS emerges as a trusted solution bridging this gap—handling all administrative complexities from A to Z, so people can focus on what truly matters: their family's health.
Core Features
Direct WhatsApp Conversion Engine
Every service button integrates with contextually personalized WhatsApp messages. Users connect directly with admin without filling forms, resulting in higher conversion rates.
Thumb Zone UX Strategy
Mobile-First design with 'Thumb Zone Strategy' ensures all interactive elements are easily reachable by thumb. Floating WhatsApp button with pulse animation attracts attention without disrupting user experience.
Royal Trust Design System
Design system based on color psychology: Blue (Trust/Official), Gold (Premium/Action), Emerald Green (WhatsApp/Health). Creates a professional yet grounded premium impression for the 25-50 age demographic.
Empathy-First Marketing Flow
Content architecture that starts with user problem validation (Pain Points), then subtly offers solutions. This approach builds trust before the call-to-action.
Local SEO Dominance
On-page optimization for Greater Jakarta local searches with semantic HTML, strategic meta tags, and proper schema structure to appear in search results for Jakarta, Bogor, Depok, Tangerang, and Bekasi areas.
Premium Micro-Animations
Smooth animations using Framer Motion on page transitions, FAQ accordions, and floating elements to create a 'premium' feel and increase user engagement.
Technology Stack
Key Advantages
- Direct WhatsApp conversion eliminates friction from traditional forms
- Mobile-First approach covers 80%+ target users accessing via smartphone
- Atomic Design architecture enables easy component scaling and maintenance
- Strategic color psychology builds trust while creating urgency
- One-page architecture reduces bounce rate and accelerates user journey
- Server-side rendering ensures optimal SEO for local business
- Barrier-free UX with minimum 16px font for senior user accessibility
- Floating CTA with pulse animation increases visibility without being intrusive